Our returns policy is set according to comply and align with the provisions of the Consumer Protection Act.

If you are not satisfied with the quality of the product, based on a physical defect of the product (meaning that the product is objectively not complying with the required standard), you may return the product for a refund and/or replacement, subject to the following:

Proof of purchase is provided; and
The product with/in its original packaging is returned; and
Reason for return should be that the product is defective or sub-standard product.
Please inspect the products properly upon delivery. If any of the products which you may receive are inaccurate or defective, you should not accept the product and return the product immediately with our delivery vehicle. Once you have inspected any perishable product and you have accepted it, it may not be returned unless it complies with the requirements as specified.